Introduction

This policy details how personal data you provide is used and protected by StoryVerse Land when you use our website, storyverseland.in ("the Website"), or interact with our services. It is essential to understand our practices regarding your personal data. Coeus Learning Pte Ltd, trading as StoryVerse Land, located in Pune, Maharashtra, India, is the data controller responsible for your personal information under this policy.

Third-Party Links

Our Website may include links to third-party sites, plugins, and applications. Interacting with these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. Once you leave our Website, we encourage you to read the privacy notice of every website you visit.

Data We Collect About You

Personal data means any information capable of identifying an individual. It does not include anonymized data, where identity has been removed. We may collect, store, and use the following kinds of personal data:

Information you give us: You may provide us data by filling in forms on our Website or by communicating with us via email, phone, or otherwise. This includes data you provide when you register on our Website, place an order, engage in social media functions, enter a competition, or report problems with our site. The data may include your name, address, email address, phone number, financial and credit card information, personal description, and photographs.

Information we collect about your device: Every time you visit our Website, we may automatically collect technical data about your device and browsing actions. This includes your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

Location data: We collect data about your location using the IP address of the device you use to access our Website.

Marketing and Communications Data: This includes your preferences in receiving marketing from us and third parties, as well as your communication preferences.

How We Use Your Personal Data

We use your personal data to provide you with our products and services, improve our Website, and communicate with you effectively. The purposes include:

- Processing and delivering your orders. Managing payments, fees, and charges.
- Collecting and recovering money owed to us. Notifying you about changes to our terms or privacy policy.
- Asking you to leave a review or take a survey.
- Administering and protecting our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- Delivering relevant website content and advertisements to you and measuring the effectiveness of the advertising we serve to you.
- Using data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Disclosure of Your Personal Data

We may have to share your personal data with external third parties such as service providers acting as processors who provide IT and system administration services, professional advisers including lawyers, bankers, auditors, and insurers, and regulators and other authorities who require reporting of processing activities in certain circumstances.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, request correction, request erasure, object to processing, request restriction of processing, request the transfer of your personal data to you or to a third party and withdraw consent.

Marketing and Opting Out

You have a choice about whether or not you want to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, you can select your choices by ticking the relevant boxes situated on the form where we collect your data.

Changes to This Policy

We may update this privacy policy from time to time by posting a new version on our Website. You should check this page occasionally to ensure you are happy with any changes to this policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at contact@storyverseland.com.

Latest update: Jan 10, 2025

By using StoryVerse Land, you agree to the practices described in this policy. We commit to protecting your personal data and respecting your privacy.